Saturday, September 20, 2014

Fix for Event ID 6398 due to CEIP Data Collection for SharePoint Foundation

To isolate event

Go to Central Admin - monitoring - review job definitions - job history (left) and change the view (right) to Failed jobs. Click on Failed link and you should get similar error messages logged. Review the job (check configuration) to fix and if not needed disable it.


Then to fix 

http://support.microsoft.com/kb/2616940

You can implement the following workaround to disable the CEIP Data Collection Job.

1.) Launch an elevated SharePoint 2010 Management Shell

2.) Run the following command to find out the current status of CEIP at the Farm and Site level

Get-SPBrowserCustomerExperienceImprovementProgram -Farm <- This will return the status of the Browser CEIP at the farm level
(Get-SPFarm).CEIPEnabled <- This will return the status of the CEIP at the farm level
(Get-SPWebApplication).BrowserCEIPEnabled <- This will return the status of the CEIP at the site level

3.) If CEIP is enabled, run the following commands to disable CEIP at the Farm and Site level

Set-SPBrowserCustomerExperienceImprovementProgram -Farm -Enable:$FALSE
Set-SPBrowserCustomerExperienceImprovementProgram -WebApplication "SBS SharePoint" -Enable:$FALSE

4.) Next, open SharePoint 2010 Central Administration

5.) Click System Settings

6.) Click Configure Privacy Options under Farm Management

7.) Under the section Customer Experience Improvement Program, select the radio button for 'No, I don't wish to participate.' and then click OK.

8.) Next, disable the CEIP Data Collection job by running the following command

Get-SPTimerJob job-ceip-datacollection | Disable-SPTimerJob

9.) Run IISRESET /noforce from an elevated command prompt.

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